Investor Charter
DISCLOSURE OF INVESTOR CHARTER BY RESEARCH ANALYSTS FOR CLIENTS
PURSUANT TO THE SEBI (RESEARCH ANALYST) REGULATIONS, 2014 READ WITH ANNEXURE A OF SEBI CIRCULAR SEBI/HO/MIRSD/MIRSD-PoD/P/CIR/2025/81 DATED JUNE 02, 2025 OR READ WITH CLAUSE 7 AND ANNEXURE D OF SEBI MASTER CIRCULAR FOR RESEARCH ANALYSTS SEBI/HO/MIRSD/MIRSD-PoD/P/CIR/2025/95 DATED JUNE 27, 2025.
All SEBI-registered Research Analysts are required to bring the Investor Charter to the notice of their clients and thus pursuant to the same we are suo motu including the investor charter along with the T&C and MITC. This ensures that the client is not into the regulatory hassle and can take our continued services without any interruption.
Commodity Samachar hereby discloses the updated Investor Charter to all existing and prospective clients in compliance with the above circulars. The Investor Charter outlines the rights, responsibilities, and grievance redressal mechanisms available to clients and forms an integral part of the client on-boarding and service delivery process.
This Investor Charter is intended to promote transparency, protect investor interests, and improve awareness of client rights and grievance redressal mechanisms.
Clients are encouraged to read the Investor Charter carefully as part of their onboarding process and ongoing engagement.
INVESTOR CHARTER IN RESPECT OF RA
A. Vision and Mission Statements for investors:
• Vision:
Invest with knowledge & safety.
• Mission:
Every investor should be able to invest in right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.
B. Details of business transacted by the Research Analyst with respect to the investors:
• To publish research report based on the research activities of the RA,
• To provide an independent unbiased view on securities,
• To offer unbiased recommendation, disclosing the financial interests in recommended securities,
• To provide research recommendation, based on analysis of publicly available information and known observations,
• To conduct audit annually,
• To ensure that all advertisements are in adherence to the provisions of the Advertisement Code for Research Analysts,
• To maintain records of interactions, with all clients including prospective clients (prior to onboarding), where any conversation related to the research services has taken place.
C. Details of services provided to investors (No Indicative Timelines):
• Onboarding of Clients:
◦ Sharing of terms and conditions of research services,
◦ Completing KYC of fee-paying clients.
• Disclosure to Clients:
◦ To disclose information that is material for the client to make an informed decision…
◦ To disclose the extent of use of Artificial Intelligence tools in providing research services…
◦ To disclose conflicts of interest…
◦ To disclose timelines for services…
• To distribute research reports without discrimination,
• To maintain confidentiality until public release,
• To respect client data privacy,
• To treat all clients with honesty,
• To maintain confidentiality unless legal obligations require disclosure.
D. Details of grievance redressal mechanism and how to access it:
1. Investor can lodge complaint/grievance with Research Analyst:
Research Analyst must redress grievance immediately, but not later than 21 days.
2. SCORES / RAASB Complaint Filing:
i. SCORES 2.0 – SEBI grievance platform
ii. Email to RAASB designated ID
Two Level Review:
• First review: RAASB
• Second review: SEBI
SMARTODR:
If not satisfied with resolution, investor may file complaint on SMARTODR for online conciliation/arbitration.
Physical complaints can be sent to:
Office of Investor Assistance and Education,
Securities and Exchange Board of India,
SEBI Bhavan, Plot No. C4-A, ‘G’ Block,
Bandra-Kurla Complex, Bandra (E), Mumbai - 400051.
E. Rights of investors
• Right to Privacy and Confidentiality,
• Right to Transparent Practices,
• Right to Fair and Equitable Treatment…
• Right to Adequate Information…
• Right to Initial and Continuing Disclosure…
• Right to Fair & True Advertisement,
• Right to Awareness about Service Parameters,
• Right to be Heard and Satisfactory Redressal…
• Right to Exit…
• Right to guidance when dealing in complex/high-risk products,
• Additional Rights to vulnerable consumers…
• Right to provide feedback,
• Right against coercive/unfair clauses.
F. Expectations from the investors (Responsibilities of investors)
Do’s
i. Always deal with SEBI registered Research Analyst,
ii. Ensure valid registration certificate,
iii. Check SEBI registration number…
iv. Pay attention to disclosures…
v. Pay through banking channels only…
vi. Check research recommendation before investing…
vii. Clear doubts before acting…
viii. Seek clarification for high-risk products…
ix. Be aware you can stop services anytime…
x. Provide feedback…
xi. You are not bound by clauses violating regulations,
xii. Inform SEBI about assured returns claims.
Don’ts
i. Do not provide funds to Research Analyst,
ii. Don't fall prey to rumors,
iii. Don’t get attracted to discounts/incentives,
iv. Do not share login credentials.
With regards,
SD/-
Mr. Ankit Kapoor
DIN: 10626748
(Director & Compliance Officer)
For Commodity Samachar Securities Private Limited
SEBI Reg. No.: INH000017781